Top Highlights

• “If we don’t trust one another, then we aren’t going to engage in open, constructive, ideological conflict. And we’ll just continue to preserve a sense of artificial harmony.”
• Some of the most effective and lasting tools for building trust on a team are profiles of team members’ behavioral preferences and personality styles.
• to achieve results. This, in my opinion, is the only true measure of a team,
• the first dysfunction: absence of trust.”
• “Great teams do not hold back with one another,”