Top Highlights

• To narrate has its roots in the word 'gnarus' – to know. In narrating we   create meaning by bringing things into relation, by making connections, by drawing attention in one way or another so as to create a pathway in time, a train of events. We use the narrative form all the time as we relate our lives to one another.
• The interesting thing about meaning is that it is always relational, it is always emerging as we tell our stories and respond to one another.
• When I talk about a complexity approach to change, I am drawing attention to a spontaneous artfulness at work in the self-organizing shaping of organizations and society at large in which we are all engaged. I am suggesting that we could approach the work of organizational change as improvisational ensemble work of a narrative, conversational natur...
• When we improvise I think we are just experiencing more sharply the essential uncertainty and potentiality that is always inherent in our communicative action.
• I would say that this disturbance of repetitive patterns that allows new ones to emerge is what organizational change is all about.